jiliasia Terms and Conditions – Know Your Rights

By accessing, registering on, or using any part of the jiliasia platform — including the website at jiliasia.app, the jiliasia mobile app, or any related services — you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

These terms form a legally binding agreement between you and jiliasia. If you do not agree with any part of these terms, you must stop using jiliasia immediately and close your account if one has been created.

jiliasia may update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised date. Continued use of jiliasia after any update constitutes acceptance of the revised terms. It is your responsibility to check this page periodically.

To register and play on jiliasia, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. jiliasia does not permit underage gambling under any circumstances.
• You must be accessing jiliasia from a jurisdiction where online gaming is not explicitly prohibited by local law.
• You must not be a current employee, contractor, or immediate family member of a jiliasia employee.
• You must not have been previously excluded or banned from jiliasia for any reason.
• You must be registering and playing on your own behalf — not on behalf of another person or entity.

jiliasia reserves the right to request proof of age and identity at any point. If a player cannot verify their eligibility, their account will be suspended pending review. Any winnings accumulated during a period of ineligibility may be voided.

Each player may hold only one active account on jiliasia. Creating multiple accounts — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited and will result in all associated accounts being closed.

When registering on jiliasia, you agree to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, contact details, and any other information requested during the registration process. Providing false information is a violation of these terms and may result in immediate account closure.

You are responsible for maintaining the security of your jiliasia account. This includes:

• Choosing a strong, unique password and not sharing it with anyone.
• Logging out of your account when using a shared or public device.
• Notifying jiliasia support immediately if you suspect unauthorised access to your account.
• Not allowing any other person to use your jiliasia account to place bets or access games.

jiliasia will never contact you to ask for your password. Any communication claiming to be from jiliasia that requests your login credentials should be treated as fraudulent and reported to our support team.

jiliasia supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions must be made using a payment method registered in your own name. Third-party deposits — where the payment account belongs to someone other than the registered jiliasia account holder — are not permitted.

Deposits: Deposits are credited to your jiliasia balance in real time under normal operating conditions. The minimum deposit amount is ৳100. jiliasia does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawals: Withdrawal requests are processed by the jiliasia payments team during operating hours. Most withdrawals are completed within a few hours. The minimum withdrawal amount is ৳200. Before your first withdrawal, jiliasia may require identity verification to be completed.

jiliasia reserves the right to delay or decline a withdrawal in the following circumstances:

• Identity verification has not been completed.
• There is an active bonus with outstanding wagering requirements attached to the account balance.
• The account is under review for suspected fraudulent activity.
• The withdrawal request does not match the payment method used for the most recent deposit.

jiliasia offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time of the offer, as well as the general bonus rules outlined here.

Welcome Bonus: New jiliasia players are eligible for a 100% match bonus on their first deposit, up to the stated maximum. The welcome bonus is available to each player once only. Attempting to claim the welcome bonus multiple times via duplicate accounts will result in all accounts being closed.

Wagering Requirements: All bonuses on jiliasia are subject to wagering requirements. This means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn. The wagering requirement for each bonus is stated clearly in the offer terms.

Game Contributions: Not all games on jiliasia contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live casino games may contribute at a lower rate. The contribution rates for each game type are stated in the individual bonus terms.

The following activities will result in bonus forfeiture and may lead to account suspension:

• Creating multiple accounts to claim bonuses more than once.
• Using bonus funds in a way that jiliasia determines to be an attempt to exploit the bonus system.
• Placing bets that do not contribute to wagering requirements in order to preserve bonus funds.
• Withdrawing a deposit before the associated bonus wagering requirements are met — this will result in the bonus being removed from the account.

All games available on jiliasia are operated using certified Random Number Generator (RNG) technology. This ensures that game outcomes are entirely random and cannot be predicted or manipulated by jiliasia or by players. RTP (Return to Player) figures for all games are independently verified and published.

By playing on jiliasia, you acknowledge that:

• Game outcomes are determined by certified RNG systems and are not influenced by previous results.
• The published RTP figures represent long-term statistical averages and do not guarantee individual session outcomes.
• jiliasia is not responsible for losses incurred during normal gameplay.
• In the event of a technical fault during a game, jiliasia reserves the right to void the affected round and return the stake to the player's account.

If you believe a game has malfunctioned or produced an incorrect result, you must contact jiliasia support within 72 hours of the incident. Claims made after this window may not be investigated.

The following activities are strictly prohibited on jiliasia. Engaging in any of these will result in immediate account suspension and may result in legal action:

• Fraud: Using stolen payment details, fraudulent identity documents, or any other deceptive means to fund or operate a jiliasia account.
• Money Laundering: Using jiliasia to process funds derived from illegal activity. jiliasia complies with anti-money laundering regulations and will report suspicious activity to relevant authorities.
• Collusion: Coordinating with other players to gain an unfair advantage in any game on jiliasia, including live dealer games.
• Software Exploitation: Using bots, scripts, automated software, or any other tool to interact with jiliasia games or systems in a way not intended for normal player use.
• Chargeback Abuse: Initiating a chargeback or payment dispute with your payment provider after funds have been used on jiliasia. This will result in immediate account closure and recovery of the disputed amount.
• Duplicate Accounts: Registering more than one account on jiliasia for any reason, including to claim multiple bonuses.

jiliasia reserves the right to suspend, restrict, or permanently close any account at its discretion. Reasons for account action include but are not limited to:

• Violation of any section of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Failure to complete identity verification when requested.
• Providing false or misleading information during registration or verification.
• Engaging in any prohibited activity as defined in Section 7.
• A player's own request for self-exclusion under jiliasia's responsible gaming policy.

When an account is suspended pending investigation, the account balance will be held and not accessible until the investigation is complete. If the investigation concludes that no violation occurred, the balance will be released. If a violation is confirmed, jiliasia reserves the right to forfeit the balance.

Players who wish to close their own jiliasia account voluntarily may do so by contacting support. Any remaining balance at the time of voluntary closure will be processed as a withdrawal to the player's registered payment method, subject to standard verification requirements.

jiliasia collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By registering on jiliasia, you consent to the collection and use of your data as described in that policy.

In summary, jiliasia collects data to:

• Verify your identity and age as required by our operating standards.
• Process deposits, withdrawals, and account transactions.
• Provide customer support and respond to account queries.
• Detect and prevent fraud, money laundering, and bonus abuse.
• Comply with any applicable legal or regulatory obligations.

jiliasia does not sell your personal data to third parties. Data is shared only with service providers who support the operation of the platform — such as payment processors and identity verification services — and only to the extent necessary for those services.

jiliasia is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity, and we take our obligations in this area seriously.

The following responsible gaming tools are available to all jiliasia account holders:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your jiliasia account. Limits can be reduced immediately; increases take effect after a 24-hour cooling period.
• Session Time Reminders: Set a notification to alert you after a specified period of continuous play on jiliasia.
• Cooling-Off Period: Temporarily suspend access to your jiliasia account for a period of your choosing. During a cooling-off period, you cannot log in, deposit, or place bets.
• Self-Exclusion: Permanently or long-term exclude yourself from jiliasia. Self-exclusion is processed immediately and cannot be reversed during the exclusion period.

If you are concerned about your gambling habits or those of someone you know, please visit our Responsible Gaming page for more information and resources.

jiliasia provides its platform on an "as is" basis. While we work hard to maintain a stable, reliable service, we cannot guarantee uninterrupted access to the platform at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

To the maximum extent permitted by applicable law, jiliasia is not liable for:

• Any financial losses resulting from normal gameplay on jiliasia.
• Losses resulting from technical faults, provided the affected game round is voided and the stake returned.
• Losses resulting from a player's failure to secure their account credentials.
• Indirect, consequential, or incidental losses of any kind arising from use of the jiliasia platform.
• Losses resulting from a player's failure to read and understand these Terms and Conditions or the rules of individual games.

Nothing in these terms limits jiliasia's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

jiliasia reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the revised terms will be published on this page with an updated effective date. For significant changes, jiliasia may notify registered players via email or an in-platform notification.

Your continued use of jiliasia after any changes to these terms constitutes your acceptance of the updated version. If you do not agree with the revised terms, you should stop using jiliasia and contact support to close your account.

We recommend bookmarking this page and checking it periodically, particularly before claiming any new bonus or promotion on jiliasia.

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering or playing on jiliasia, please get in touch with our support team.

The jiliasia support team is available 24 hours a day, 7 days a week via live chat on the platform. You can also reach us by email at [email protected].

When contacting support about a terms-related query, please include your registered account username (if applicable) and a clear description of your question. Our team will respond as quickly as possible.